frequently asked questions
We know choosing the right tray or canopy is an important decision. This section covers the most common questions we receive, providing straightforward answers about our designs, fitment, and what’s involved in ordering and installation.
-
No. We offer a range of products that are fixed in size and have been carefully designed and thoroughly tested. This research and development process ensures the highest standard.
-
At this stage, we do not ship trays and canopies. We only offer onsite fitting at our facility in Proserpine.
-
No. We do not need the vehicle at all for the build process. You only need to bring it in for the final fitting, which generally takes one day.
-
Our specially designed mounts bolt to the vehicle, and then the new tray bolts onto these mounts. This method eliminates the risk of cracking that occurs with fully welded mounts. Our mount design has been developed, tested and refined to ensure it stands up to the harshest of Australian conditions.
-
Our canopies are specifically designed to suit our trays, to give the best look, ergonomics and peace of mind. Therefore, we don’t offer canopy-only packages.
-
Yes. You can certainly keep your original tub or tray. During the removal process, the tub will be partially disassembled, however. When collecting the tub, please ensure you use a flat bed single cab ute or flatbed trailer. Box trailers are not suitable as they will cause damage during the loading process. Any existing trays or tubs left with us will be recycled, as due to space restrictions, we are unable to store them.
-
No. With the exception of Landcruisers, the spare tyre mounting configuration stays the same on all dual cab utes. For Landcruisers, the spare tyre mount is moved onto the headboard. Under tray tyre mounting options are not available for the 79 series dual or single cabs.
-
Our products are always being refined and over time the design for the trays and canopies may change, and always for the better. For this reason, sometimes the photos in our marketing materials and on this website may vary slightly from what you will receive. If you are unsure about specific features, please contact us.
-
We can relocate most reverse cameras and sensors found on common utes, however, as they are relocated to a non-factory position, they might not operate as designed. Rear radar units found on the BT-50 and DMAX utes may require a dealer to perform a recalibration after fitting. Any concerns, please contact us.
-
Yes. We use both OEM and our own fuel filler systems, depending on the vehicle. You may experience some ‘clicking’ depending on how the pumps are set to flow at each petrol station, but most will not experience any issues.
-
The hydraulic press used during fabrication can leave fold line marks on the sheet metal, and from time to time, small tooling marks may be visible. This is a normal part of the hand made fabrication process, and polishing out these marks is both costly, and time consuming, and results in the loss of the attractive mill finish of the raw sheet metal. A painted finish is available on the main panels for those wanting a smooth finish.
-
We don’t offer full tray painting as an option, but we do offer the painting of sideboards, tool box lids and canopy doors as optional extras. We use a high quality 2-pac paint system for the best finish.
-
Yes. You are welcome to personalise your canopy after you have taken delivery.
-
No. We only offer bolted canopies. If you decide to retrofit a quick release option to the canopy yourself, the warranty on our products is voided.
Have more questions?
Happy Customers