warranty and care information

WARRANTY INFORMATION

At Scallywag Fabrication, we stand behind the quality of our products and the brands we sell.

Our aluminium trays and canopies are built to last, and we’re proud to offer a Lifetime Guarantee on workmanship and a 3-year warranty on hardware supplied by us.

For on-sold items (such as camping gear or branded accessories), warranty coverage is provided by the original manufacturer, as outlined below.

Warranty Coverage

This Warranty applies to:

The hardware purchased from Scallywag Fabrication (the “Hardware”)

The welds and workmanship on our physical goods (the “Workmanship”)

Hardware includes all equipment attached to the tray and/or canopy and supplied by Scallywag Fabrication upon purchase.

Camping Gear and On-Sold Products include high-quality branded items such as fridges, lighting, and outdoor accessories purchased through Scallywag Fabrication but not manufactured by us.

What Does This Warranty Cover?

This warranty covers any defects in the hardware or workmanship under normal use and maintenance during the Warranty Period.

During the Warranty Period, Scallywag Fabrication will repair or replace, at no charge, any item that proves defective due to poor hardware or workmanship.

For camping gear and on-sold products, warranty claims are handled directly through the product manufacturer or supplier under their respective warranty terms.

What Will We Do to Correct the Problem?

Fabricated Products: Scallywag Fabrication will repair or replace, at no charge, using new or equivalent replacement parts.

On-Sold Products: We will assist in connecting you with the appropriate manufacturer or supplier to support your claim and provide any necessary documentation.

Warranty Periods

The Lifetime Guarantee on workmanship applies to all trays and canopies built by Scallywag Fabrication. This means that for as long as you own the product, we guarantee the quality of our welds and workmanship under normal use.

All hardware supplied by Scallywag Fabrication—such as hinges, bolts, catches, latches, and similar components—is covered by a 3-year warranty from the date of purchase.

All camping gear and other on-sold products are covered by the original manufacturer’s warranty. Coverage periods and terms vary depending on the brand and product type. Scallywag Fabrication will assist you in contacting the manufacturer if you need to make a claim under their warranty.

What This Warranty Does Not Cover

This warranty does not cover issues caused by:

• Misuse, neglect, accidents, or modifications not approved by Scallywag Fabrication.

• Damage caused by off-road impacts, collisions, or overloading beyond specified limits.

• Normal wear and tear, cosmetic changes, or corrosion due to environmental exposure.

• Improper cleaning products, harsh chemicals, or use of automated car washes.

• Factory-installed vehicle components such as sensors, cameras, or wiring (covered under your vehicle manufacturer’s warranty).

How to Make a Claim

To obtain warranty service:

1. Contact Scallywag Fabrication to report the issue and confirm eligibility.

2. Provide proof of purchase, photos of the defect, and a short description of the fault.

3. We’ll help determine whether the claim is covered under Scallywag Fabrication’s warranty or through a manufacturer warranty.

Vehicle Load and Suspension Responsibility

It is the customer’s responsibility to ensure their vehicle’s suspension, load rating, and overall setup are appropriate for the additional weight of the products purchased and fitted by Scallywag Fabrication.

Before purchase or installation, customers should:

• Confirm their vehicle’s GVM (Gross Vehicle Mass) and payload capacity.

• Consider upgrading or adjusting suspension if fitting heavier products or deluxe packages.

• Seek professional advice if unsure about their vehicle’s load handling capabilities.

Important:

Customers with stock suspension should be aware that additional accessories—such as trays, canopies, toolboxes, or underbody water tanks—may exceed factory specifications. In such cases, suspension upgrades or adjustments are strongly recommended to maintain safe handling and compliance with road regulations.

Scallywag Fabrication accepts no responsibility for:

• Vehicle performance issues, uneven ride height, or damage resulting from inadequate suspension setup.

• Vehicle registration or insurance complications arising from exceeding the manufacturer’s GVM limits.